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General Liability

You benefit from direct access to the most highly regarded general liability experts in Australia.

Gilchrist Connell defends thousands of claims every year for self insured and insurers, including in some of Australia’s largest and most significant general liability matters.

We act for a diverse range of defendants including:

  • supermarkets
  • property owners, commercial and domestic occupiers, landlords, and managers
  • restaurateurs and hoteliers
  • shopping centre operators, cleaning contractors and shop owners
  • security companies
  • building contractors
  • detention centre operators.

Our expertise covers the peculiarities of each Australian state and territory, including personal injury claims brought under the pre-action process under the Personal Injuries Proceedings Act 2002 (Qld) (PIPA).

We have extensive experience in dealing with workers’ compensation recovery actions in every Australian jurisdiction, and the various and complex issues which are often associated with those matters – particularly in multi-defendant actions in industrial or construction settings.

We also regularly provide policy coverage and monitoring advice in some of the largest and most complex public and product liability disputes in Australia, including many class actions. We also draft policy wordings for insurers and underwriting agencies, particularly for the London market.

Our philosophy

Our goals align with those of our clients:

  • delivering on KPIs, such as realistic reserving
  • reducing the life of file
  • producing optimum results in the minimum time
  • controlling gross claims costs rather than fixating on any one aspect of the claim
  • undertaking a cost / benefit analysis for every claim.

We work to these goals in all matters – from small high volume claims to large high value disputes and catastrophic injuries – providing consistently high service and value.

We offer a streamlined claims management approach.  For those matters that should be settled we aim to do so at the earliest possible opportunity.

Our clients can be confident we have the capabilities to expertly represent and serve their and their customer’s interests.

Click here for our General Liability Limelight articles.

Contact us for further information on how our team can assist you.